1. | Registration Confirmation
After completing your registration(s) you will receive a confirmation email to the email address provided for each registration made. We advise that you file this email as it will be useful should you need to make any changes to your registration.
7 days prior to the conference, a second confirmation email will be sent (to the email against your registration profile). This will be reconfirming your ticket and any events, program changes etc that may have occurred in the time between your registration and the time of conference. |
2. | Invoices and Receipts
Invoices / Receipts are generated at the time of registration. If registered as an individual, this will be sent to the email address registered to the account. If a workplace, this will be sent to the email address of the accounts department registered for the workplace. |
3. | Pricing
Member Pricing
ACNP offers members discounts for all ACNP education sessions and events. Your membership must be current at the time of undertaking the education session or event for the member registration price to apply. Delegates will have the option to pay their membership or the difference between the member and non-member registration before entering the session. Student Member Pricing
You must be a student currently enrolled in the Nurse Practitioner Masters Course at the time of attending the education session or event. |
4. | Cancellation, Amendments and Refund Policy
All cancellations and amendments must be sent in writing via email to the ACNP events team events@acnp.org.au. |
5. | Transfer of Registrations
Unfortunately, we do not allow transfer of tickets as the waitlist for the conference is based on a first come, first serve basis. If you are unable to attend the conference, please notify us as early as possible so we are able to reallocate your ticket to the next person in line and arrange a refund of your purchase. 1300 433 660 or email to events@acnp.org.au. |
6. | Refunds
All requests for cancellations or full refunds must be sent to events@acnp.org.au. Requests received before 1 September 2023 will be processed minus any credit card transaction fees. Requests received after 1 September 2023 will incur a 25% administration fee. |
7. | Converting a registration
If you are unable to attend the conference in person and would like to convert your in-person registration to a virtual one, please email events@acnp.org.au no later than 1st September 2023 to avoid being charged any fees. |
8. | Changes
ACNP reserves the right to make changes to program content, workshops and/or event dates. You will be notified via email of any changes and you may be eligible for refund for part of your registration. ACNP reserves the right to make changes to a published program without notice, however, where possible, notification of changes will be made. |
9. | Payments
Your registration is not confirmed until it is paid in full. ACNP's payment terms are 14 days from date of invoice and payment methods available are:
1. Credit Card - Payment can be made online at the time of registration or by phoning the College on 1300 433 660
2. EFT - For all EFT payments, please send a remittance advice with payment details to accounts@acnp.org.au
Payments can be made to:
Bank: Westpac
Account Name: Australian College of Nurse Practitioners
BSB: 034-041
Account Number: 379884
Reference: Invoice number |
10. | Insurance
Registration fees do not include insurance of any kind. It is strongly recommended that all delegates take out their own travel and medical insurance prior to coming to the ACNP National Conference 2023. The policy should include loss of fees/deposit through cancellation of your participation in the meeting, or through cancellation of the conference itself, loss of airfares for any reason, medical expenses, loss or damage to personal property, additional expenses and repatriation should travel arrangements have to be altered. ACNP takes no responsibility for any participant failing to insure. Please speak to your travel agent or airline in regard to this matter. |
11. | Disclaimer
The conference program and registration information is correct at the time of printing. However, the organisers reserve the right to change the information where necessary without notice. Registrants attend the conference at their own risk. The Australian College of Nurse Practitioners (ACNP) are not liable for any losses, damages, expenses, costs, claims or liabilities suffered or incurred by registrants including consequential or indirect losses or loss of profit through registering for the conference, attending the conference, cancellation of the conference, failure of the conference to achieve your expectations, or for any error or omission by ACNP. The ACNP does not accept liability for the damages of any nature sustained by participants or their accompanying persons or loss or damage to their personal property as a result of the ACNP National Conference 2023 or related events. |
12. | Force Majeure
ACNP shall not be held liable for any loss caused by the cancellation of the conference where such cancellation is due to Force Majeure. The organisers will use all reasonable efforts to conduct the conference despite the intervention or occurrence of any such cause. In this clause, Force Majeure means circumstances which are beyond the reasonable control of the all involved parties, and which are reasonably likely to affect the successful delivery of the Event or would make it inadvisable, impracticable, illegal, or impossible for a party to perform its obligations as originally contracted under this Agreement, including: fire, flood, earthquake, extreme adverse weather conditions, failure of electric power, gas, water, or other utility service, collapse of building structures, widespread disease or other public health emergency (including pandemic or epidemic), strike or other industrial action, the outbreak or declaration of war, act of terrorism, revolution or government orders or action(including the declaration of a State of Emergency). Without prejudice to its obligations ACNP accept no liability and will not be liable for any compensation where the performance of its obligations under this Agreement is affected by Force Majeure. |
13. | Privacy and Security Policy
ACNP collects information as required in order to administer and manage registrations for our events. If you do not provide all the relevant information including your email address your registration may not be confirmed. ACNP is totally committed to protecting the information collected for this purpose and will not make your details available to any third party in any instance. If you wish to access your information or have queries in relation to the way the ACNP handles this information, please contact us on 1300 433 660. ACNP considers the security of your information to be of paramount importance. When you pay your membership fees or register for an ACNP program, our secure server uses SSL (Secure Sockets Layer) to connect to our website, which encrypts all the information sent from your device. The following indicates that you have entered a secure session:
i. the "https" in place of the usual "http" in your browser address box
ii. the small padlock at the foot of your browser
Both secure indicators will be present when you are requested to enter your credit card details.
ACNP has an InstantSSL certificate. This identifies ACNP as a secure environment in which you can transact. To view details of our security certificate, please click on the padlock in your browser footer. ACNP’s payment gateway is 'eWay', which uses 128-bit DES encryption right through to the banks' EFTPOS networks where credit card transactions are automatically processed. You can obtain further technical information about our payment gateway by visiting our supplier's site: www.eway.com.au.Throughout events, the ACNP may take photos to be used in future marketing materials. Please advise staff by emailing events@acnp.org.au if you would not like your photograph taken. |
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